Coronavirus - current advice from the Department for Education and Public Health England
Department for Education coronavirus helpline
The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.
The symptoms are:
The full stay at home guidance for households with these symptoms can be found here:
The Prime Minister’s statement from Monday 16 March can be found here:
The most important thing individuals can do to protect themselves is to wash their hands more often, for at least 20 seconds, with soap and water. Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.
Watch this short NHS film for guidance:
The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)
Please note, we are currently experiencing high volumes of calls. We appreciate your patience at this time and apologise for any wait that you may experience. To ensure that we answer your calls as quickly as possible, we have now extended our opening hours to cover weekends and are increasing the number of call handlers available to answer your calls.
If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the hotline.
Updates on COVID-19:
Guidance for educational settings:
Guidance for social or community care and residential settings:
Travel advice for those travelling and living overseas:
Latest Department for Education information:
SCHOOL TRANSPORT APPLICATIONS can be made at the following link
PARENT VIEW link to Ofsted
For access to the parent view facility on the Ofsted website please follow the link below.